Women Leaders Difficult Conversations: The SHARES Framework Kerry Siggins Uses to Build Trust
Most women leaders avoid difficult conversations to protect relationships. But avoidance is exactly what erodes trust, and the longer you wait, the harder the conversation gets.
In Part 1 of this conversation, Sabrina Braham, MA, MFT, PCC, talks with Kerry Siggins, CEO of StoneAge and author of Talk With Trust: How to Own Feedback, Spark Growth, and Build Stronger Teams. Kerry shares her six-step SHARES framework for difficult conversations, built after harsh feedback changed how she leads.
KEY TAKEAWAYS
- Difficult conversations delayed almost always get harder, not easier.
- Kerry's SHARES framework has six steps you can prepare in under ten minutes.
- Wanting to "be right" is one of the biggest killers of workplace trust.
- Feedback without a credible next step leaves people hopeless, not motivated.
IN THIS EPISODE
- 00:00:00 The conversation you've been avoiding
- 00:01:20 Welcome and introducing Kerry Siggins
- 00:05:10 Why Kerry wrote Talk With Trust
- 00:07:00 The SHARES framework overview
- 00:07:30 S: Specify your ideal outcome
- 00:09:30 H: Have your facts and feelings ready
- 00:11:40 Timing and giving people space to react
- 00:13:30 A: Articulate your experience
- 00:16:10 R: Reflect with questions and dialogue
- 00:18:20 Wanting to be right vs. wanting to be accurate
- 00:20:20 E: Endorse a path forward
- 00:22:00 S: Stay emotionally grounded
- 00:23:20 How to open a difficult conversation
- 00:25:40 Why feedback needs a credible next step
- 00:28:30 Your first step toward the conversation you've postponed
Read the full article: Women Leaders Difficult Conversations: The SHARES Framework
Continue to Part 2: Psychological safety and the double bind
Get the complimentary Leading Before You're Ready playbook: Download the playbook
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